This feature allows you to recover items that have been previously backed up and are now stored on our secure servers. The process of recovering files is available 24 hours a day, 7 days a week. You can recover any amount of information, any time of the day at no cost. When you click on 'Recover' from the Main Console you will come to a screen that allows you to: see how your backed up files are stored on our secure servers rebuild your file list from the server set a delete date for any files or folders you wish to delete from our server immediately delete marked files most importantly, recover files from our secure server by marking them Here's how the Recover window may appear after backing up a folder: How your files are backed up The Recover window has been designed to show you the path that leads to where your information is stored. In the window above, you will notice how a folder named 'Backgrounds' was backed up. This folder is stored on the Macintosh Hard Drive of 'This Computer' (simply refers to the specific computer from which files are being backed up). All of the specific files that were backed up within the 'Backgrounds' folder are listed directly below it. It shows the date the backup was performed along with the time. Your system wide preference setting defaults to keeping 1 older copy of each file on our server. If changes were made to each of the background files shown above and another backup was run, you would then see an additional copy of each file stored in this area. The date and time would indicate which was your most recent copy. If you prefer to overwrite the file each time (as opposed to saving several copies), you can do so by going to the Configure Backup Sets window, selecting the folder, and clicking on the Options button. The arrows to the left simply indicate whether the information in each of these areas is expanded or not. If the arrow points down, it indicates that the level is expanded. At any time, you can collapse the levels simply by clicking on any of the lines. The same action is required if you would like to expand (open) the levels. Individual files will not have an arrow beside them. Rebuild File List from Server feature This specific feature exists for several important reasons: If you have had a major system crash or some other disaster in your organization, you will need to recover all of the files that you had previously stored on our servers. To do so, you will be required to re-install BackJack and rebuild your list of backed up folders from our server using this feature. You can also use this feature if you've changed your computer ID and then want to go back to your old ID. 'Rebuild List from Server' will recover the files stored under your previous ID. If you click on this button, you will receive a prompt indicating "Rebuild list from server will replace the current list with all items backed up during previous sessions. Are you sure you wish to continue?". You have the option of cancelling your action if you do not wish to proceed. If you do wish to proceed, BackJack will begin the process of rebuilding your file list and place the information in your Recover window. Set Delete Date feature You may recall in the 'Configure Backup Sets' window, you were given the option of removing files or folders. If you were attempting to remove a file or folder that had previously been backed up, you received a prompt indicating that you could set the delete date now or do so at a later time in the Recover window. Here is where you are once again given the option to delete files or folders that you currently have stored with us. Why would you want to delete files or folders? you may have information stored on our servers that you no longer wish to keep there you have deleted a file or folder from your hard drive that is no longer getting backed up; however, there still exist copies on our server that you don't want to continue to store You can set a delete date for a folder or individual files stored within that folder. If you set a delete date for a folder, it will automatically mark each file within that folder for deletion. ACTION: Enter the specific date (in the format shown) that you want the file to be deleted from our server. You will notice that this date appears in the Recover window in the column entitled 'Delete Date' allowing you to keep track of when it will be deleted. This item will be deleted from our server during your next scheduled connection. If you try to set a delete date for an item that is currently being backed up by a Backup Set, you will be prompted to confirm that you want to set a date. Why? If you delete it from the server now, but it is still part of your backup set, then it will get backed up again during your next scheduled backup. Therefore, you will want to delete it from your hard drive first. If you have deleted a file or folder from your hard drive that is part of a backup set, BackJack will automatically put a delete date in this area for you next time it tries to back up that set. For example, the last 3 files shown below were deleted from the 'Backgrounds' folder on this user's hard drive on June 15/98. BackJack automatically entered the delete date as July 15/98 - one month from the date of deletion (as per preferences setting). If you wish to remove a delete date that you have set (or BackJack has set automatically for you) for a specific folder or file, simply highlight it and remove the text from the selected box by tabbing or pressing the Return key. Delete Marked Files Feature This feature does simply that! It was a feature that we implemented primarily for our demo users. As a demo user, if you reach the 2 MB limit of file storage, you can simply come to this screen, delete files immediately and continue testing BackJack. ACTION: Simply mark the files for deletion by using the checkbox and click on the 'Delete Marked Files' button. Recovering Files Now let's take a look at the most important feature of this window ... recovering files. You will notice that we allow you to 'mark' files for recovery. You can mark an entire folder for recovery (which will automatically mark all of the files within that folder) OR you can mark specific files within a folder. ACTION: To mark a folder for recovery, simply click in the MARK checkbox to the right of the folder. ACTION: To mark a specific file within a folder, simply click in the MARK checkbox to the right of the file. Here's how the window would appear if you wanted to recover the file 'Background.gif'. You will notice that even though you only marked that one file for recovery, 'This Computer', 'Macintosh HD', 'Desktop Folder' and 'Backgrounds' folders are also selected. This is simply BackJack's way of marking the path for recovery. You can 'Unmark' a file or folder at any time, simply by clicking in the checkbox to deselect. For your convenience, we have also included an 'Unmark All' button that allow you to easily unmark selected files/folders. ACTION: Once you have determined the files/folders that you wish to recover, mark them using the procedure discussed above. Then, click on the RECOVER MARKED ITEMS button. Here's a sample screen of what will appear next: BackJack will ask you to determine: where you want to store your Recovery folder the name of your Recovery Folder - you will notice that it defaults to the name BackJack Recovery and the specific date you are recovering information ACTION: Go ahead and choose a location and rename the Recovery Folder if you wish. Once you have done that, you can click on SAVE. If you do not wish to recover any files at this time, click CANCEL. BackJack will then begin the process of recovering your files/folders. Once your files/folders have been recovered, they will no longer appear 'marked' in the Recover window. They will be available for access by simply navigating to where you saved the Recovery folder on your computer.